Services

We start where the project needs us most today

Engage ITY for a focused assignment, a phased programme or the full journey. Every proposal defines the work, deliverables, timing and tailored fee.

Concept & Feasibility

Determine what to build and whether the investment logic is sound.

Discuss Concept & Feasibility

Who it is for

Owners and investors at idea, land, acquisition, repositioning or early design stage.

Core workstreams

Market and demand review
Positioning and target segments
Product and programme structure
Indicative business model
Revenue drivers and risk review
Development priorities

Client outcome

Decision-ready concept direction, feasibility conclusions, assumptions, risks and a next-stage roadmap.

Pre-Opening & Launch

Prepare the business, team, systems, commercial setup and opening process.

Discuss Pre-Opening & Launch

Who it is for

Projects in design, construction, fit-out or pre-opening stage.

Core workstreams

Readiness audit and opening master plan
Management structure and SOP framework
Staffing, recruitment and training support
Pricing, sales and channel setup
Brand and launch coordination
Soft opening and first-30-day support

Client outcome

A controlled launch with a formed team, working systems, clear service standards and active sales.

Performance & Growth Audit

Find revenue leakage, operating gaps and the highest-impact growth actions.

Discuss Performance & Growth Audit

Who it is for

Operating hospitality businesses that are underperforming expectations.

Core workstreams

Revenue, sales, pricing and channels
Marketing and brand
Operations, costs and guest experience
Team, processes and KPIs
Quick wins
Prioritised 90-day plan

Client outcome

A clear diagnosis, KPI baseline, prioritised actions and a management-ready 90-day growth plan.

Growth Partnership

Turn strategy into measurable month-by-month performance.

Discuss Growth Partnership

Who it is for

Owners who need hands-on implementation support after an audit or growth plan.

Core workstreams

Goals and baseline
Sales and revenue management
Marketing and PR coordination
Team and operating improvement
Weekly working rhythm
KPI monitoring and owner reporting

Client outcome

A stronger sales system, better performance control, improved team execution and measurable growth.

Full-Cycle Hospitality Development

Coordinate the journey from concept through stable operations.

Discuss Full-Cycle Development

Who it is for

Owners and investors seeking one accountable partner across multiple disciplines.

Core workstreams

Concept and feasibility
Owner-side coordination
Pre-opening and commercial setup
Operational systems
Specialist coordination
Launch and performance stabilisation

Client outcome

One integrated plan, coordinated specialists, controlled decisions, launch readiness and a business designed to operate and grow.

Commercial clarity

Clear scope before clear price

ITY does not publish a fixed price list because scope, stage, market, duration and specialist needs differ. Every proposal answers four questions: what will we do, what will you receive, how long will it take and how much will it cost?

Confidential project discussion

Tell us what you are building and where the project stands

We will structure the picture, ask focused questions and recommend the right first step.

Discuss a Project